Terms and Conditions

ORDERS
To order goods through this website you must be at least 18 years of age. We may request proof of address and/or proof of identification from you before your order can be processed. If this is the case we will advise you on all information required.

PAYMENT
Payment can be made by any major credit/debit card via PayPal on our web site or by post. We also accept electronic bank transfer. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we have the right to cancel the order. Please have to hand your most recent and up to date credit / debit card as incorrect information given will cause delays in your order being processed. Showtime Satellite  reserve the right to charge 2% for credit card transactions, and 6% for Amex transactions. All payments will be charged to your credit card / debit card by Conciliated Phuket and Offshore Licensed Operations CPAOLO.

PRODUCT GUARANTEES
All products carry a standard 12 month guarantee (unless otherwise stated). If your product should fail within this period, please refer to the warranty details supplied within the product packaging. You may wish to consider taking “extended warranty” wherever possible. This is usually available through Showtime Satellite or through third party companies. All goods with a fault over 7 days after receipt by the customer will be repaired in line with the manufacturers guarantee and must be returned direct to the manufacturer as per the warranty agreement.

PRODUCT CATALOGUE
Product photos are a representation only and should be used only as a guide. Model specifications and/or colours of products may change. All offers published are inclusive of all Gibraltar (E.U) local taxes and duty.

PRICING ERRORS
In the event a product is listed at a wrong price (for example due to a typographical, software, human or supplier error) we have the right to refuse or cancel any orders placed prior to a contract being made. This includes all prices advertised electronically, sent via promotional electronic and standard post, or by any other applicable medium.

DELIVERY
Delivery charges are only in addition to product price unless otherwise stated. Where delivery is included, this is standard UK mainland delivery only. A further charge may be levied for delivery to other areas, to areas with congestion charges or for specific time requirements. If you have specific delivery requirements (for example out of hours, or weekend delivery), please ask when placing your order and we will be happy to give you a quote.

Deliveries will only be made to the cardholders address. Further proof of address and/or ID may be required for delivery or collection.
All parcels we send are insured at no extra cost; however should you wish to collect or redirect the goods to a different address you should make sure they have your own appropriate insurance.
The majority of our deliveries are made next working day of payment being received, if the products are in stock. Delivery dates for out of stock items will be advised on order.
Please note that we shall not be liable for any consequential losses, costs, damages, charges or expenses caused by any delay in delivering goods that are beyond our reasonable control (for example delays caused by acts of God, war, rioting, fire, flood, and terrorism). In the unlikely event that your product appears lost or is damaged in transit please contact us. We advise all customers to check all products for damage before signing for their receipt as in good, clean, undamaged condition.
If your order arrives damaged or incomplete please notify the courier on delivery and inform us within 24 hours. We will do our best to sort out all problems as quickly as possible.
We will only ship products outside the E.U in special circumstances, usually wholesale container orders or sample requests. Please contact us with your specific requirements.

PRICE & SERVICE GUARANTEE
We constantly monitor prices and our own performance to bring you the best value in electrical goods. We also treat you as a valued customer and individual at all times and pride ourselves on our own high standard of service. We aim to give the most accurate and up-to-date information available. However, manufacturers and their distributors will from time to time change specifications and or offers available to us.

SATISFACTION GUARANTEED
Our website offers all customers the following guarantee: if goods arrive faulty or damaged simply return them to us in the original packaging, with all the accessories and we will replace them or refund your purchase price in full, less delivery charges. Naturally, all products carry a 12-month manufacturer warranty unless we specifically state otherwise. International manufacturers warranty conditions should be met when the goods are delivered and all paperwork activating the products warranty must be completed in full, and at the time of arrival.

COMPLAINTS PROCEDURE
In the unlikely event that we fail to meet our high standards of customer service please contact us at customerservicemanager@cpaolo.com

Conciliated Phuket and Offshore Licensed Operations
Suites 41 – 42 Victoria House
Main Street
Gibraltar.

SHOWTIME SATELLITE & MARCONI DIGITAL
are wholly owned subsidiary companies and registered trading name of Conciliated Phuket and Offshore Licensed Operations.

Showtimesatellite.com, Showtime Satellite, MarconiDigital.com and Marconi Digital are trading names of Conciliated Phuket and Offshore Licensed Operations.
Registered and licensed under strict Thai and Gibraltar offshore commercial company law.

GENERAL
The company reserves the right to change these terms and conditions of use at any time by posting changes online. The customer is responsible for reviewing regularly information posted online to obtain timely notice of such changes. The customer’s continued use of this site after changes are posted constitutes the customer’s acceptance of these terms and conditions of use as modified by the posted changes.
You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party.

All rights, including copyright, in the content of this site are owned or controlled for these purposes by the company.